I need CPAP Supplies: What do I do?

If you need CPAP supplies and did get your device from us, follow these steps:

  • See your doctor (Medicare/Insurance requires that you have seen your doctor within the last 12 months, Medicaid within 6 months).  Your doctor should document in your records your ongoing OSA diagnosis and the need to continue CPAP therapy.  If new to Medicare, office notes need to be after you became Medicare
  • Get a new prescription for your CPAP supplies.  Ask your doctor for a prescription for all your CPAP supplies
  • Have your doctor send us your CPAP supply prescription and your current medical records


If you have already seen your doctor within the last 12 months and already provided us with the above listed documentation, you will be able to receive supplies for 12 months, or until the office notes/prescription end.



​If you need CPAP supplies and did not get your device from us, follow these steps:

  • See your doctor (Medicare/Insurance requires that you have seen your doctor within the last 12 months, Medicaid within 6 months).  Your doctor should document in your records your ongoing OSA diagnosis and the need to continue CPAP therapy.  If new to Medicare, office notes need to be after you became Medicare
  • Get a new prescription for your CPAP supplies.  Ask your doctor for a prescription for all your CPAP supplies
  • ​Provide us with the make, model, purchase date and your insurance at the time
  • Have your doctor send us your CPAP supply prescription and ALL of your previous medical records, which include:
    • Your medical records from the first time you talked to your doctor about your sleep issues
    • Your most recent sleep study results
    • Your compliance download from your 90-day trial period
    • Your medical records from your doctor visit that was within your 90-day trial period 


Copies of your original medical records, your sleep study and your compliance download may also be obtained from your previous CPAP supplier. Your medical records and sleep study results must meet Medicare’s documentation requirements and current coverage criteria in order for Medicare to pay for your CPAP device and supplies.